Moves Technical Support

Frequently Asked Questions regarding the Moves application


This page contains the FAQ regarding the ChallengeRunner interface to Moves

Move Support
Question:
What is Moves?
Answer:
Moves is a popular free activity tracking application available for both iPhones and Android-based smartphones. Moves uses the existing hardware in modern smartphones along with their proprietary software to record activities such as steps, active minutes, distance travelled, etc.
Question:
How does ChallengeRunner use Moves?
Answer:
The ChallengeRunner fitness challenge system is used by wellness administrators to create health and wellness challenges for clients or employees. By integrating with Moves, ChallengeRunner allows admins to create fitness challenges where participant data is automatically collected.
Question:
How do I obtain Moves?
Answer:
Moves can be downloaded to your iPhone or Android phone directly from their respective app stores.
Question:
How do I obtain a ChallengeRunner ID and Password?
Answer:
Once you have been invited to a fitness challenge, you are either assigned an ID and password by your administrator or must click on a link where you will create one.
Question:
How do I link ChallengeRunner to Moves?
Answer:
ChallengeRunner must be authorized to collect data recorded by the moves app. To authorize ChallengeRunner, perform the following steps:
  1. Log into ChallengeRunner using your ID and Password (See Above)
  2. Click the Profile menu option under your name in the upper right hand corner
  3. Click the Authorize link next to Moves
  4. A Moves webpage will appear with a PIN code and instructions on completing verification.
  5. Open Moves on your phone
  6. Choose main menu > Connected Apps > Enter PIN
  7. Enter the PIN Code from step 4 above
  8. On the authorization screen, click OK
  9. The Moves webpage will be redirected back to ChallengeRunner. You have now completed registration.
Question:
How do I log challenge activities?
Answer:
Moves data will be collected automatically on your smartphone and then transmitted throughout the day to ChallengeRunner.