Garmin Technical Support

Frequently Asked Questions regarding the Garmin interface


This page contains the FAQ regarding the ChallengeRunner interface to Garmin

Move Support
Question:
What is a Garmin activity tracker?
Answer:
Garmin creates activity tracking devices with apps available for the PC, Mac, iPhones and Android-based smartphones. Garmin trackers are worn or carried to record activities such as steps, active minutes, distance travelled, etc.
Question:
How does ChallengeRunner use Garmin trackers?
Answer:
The ChallengeRunner fitness challenge system is used by wellness administrators to create health and wellness challenges for clients or employees. By integrating with Garmin, ChallengeRunner allows admins to create fitness challenges where participant data is automatically collected.
Question:
How do I obtain a Garmin and it's smartphone App?
Answer:
A Garmin tracker can be purchased online or through many retailers. The smartphone App can be downloaded free-of-charge to your iPhone or Android phone directly from their respective app stores.
Question:
How do I obtain a ChallengeRunner ID and Password?
Answer:
Once you have been invited to a fitness challenge, you are either assigned an ID and password by your administrator or must click on a link where you will create one.
Question:
How do I link ChallengeRunner to a Garmin tracker?
Answer:
ChallengeRunner must be authorized to collect data recorded by a Garmin tracker. To authorize ChallengeRunner, perform the following steps: (Note - You must already have a Garmin account to authorize ChallengeRunner)
  1. Log into ChallengeRunner using your ID and Password (See Above)
  2. Click the Profile menu option under your name in the upper right hand corner
  3. Click the Authorize link next to Garmin
  4. A Garmin webpage will appear. Submit your Garmin account email and password
  5. On the authorization page, click Agree
  6. The Garmin webpage will be redirected back to ChallengeRunner. You have now completed registration.
Question:
How do I log challenge activities?
Answer:
Garmin data will be collected automatically based on your devices syncing ability and transmitted throughout the day to ChallengeRunner.